1. Information We Collect

When you use our services or website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other contact details.

• Financial Information: Payment details, transaction records, and bank information required for fund recovery and payment processing.

• Device and Usage Data: IP address, browser type, operating system, device identifiers, and browsing activity on our site.

• Service-Specific Data: Information provided to facilitate fund recovery, fraud prevention education, or investigative services.

• Communication Data: Emails, chat logs, or messages exchanged with our support team.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, manage, and improve our services, including fund recovery and fraud prevention.

• To process transactions securely and verify user identity.

• To communicate with you regarding your account, service updates, or support inquiries.

• To conduct investigations, recover lost funds, and provide actionable advice on fraud prevention.

• To comply with legal obligations and prevent unauthorized or fraudulent activities.

• To personalize your experience and provide relevant resources or offers.

3. Sharing Your Information

AES Shadow respects your privacy and does not sell or trade your personal information. However, we may share information in the following cases:

• Service Providers: Trusted partners who assist with payment processing, IT support, or investigative tools, under strict confidentiality agreements.

• Legal Requirements: If required by law, regulation, or legal proceedings.

• Fraud Prevention: To detect, prevent, or respond to fraudulent or unauthorized activities affecting our services or clients.

4. Data Security

We implement industry-standard measures to protect your personal and financial information, including:

• Encryption of sensitive data in transit and at rest.

• Secure servers and network monitoring to prevent unauthorized access.

• Limited access to personal data strictly for authorized personnel.

• Regular security audits and updates to maintain data protection.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to your personal data or correct inaccuracies.

• Data Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

• Objection or Restriction: Object to certain processing activities or request restrictions on the use of your information.

• Withdrawal of Consent: Revoke your consent for processing personal data, where applicable.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking

AES Shadow uses cookies and similar tracking technologies to improve website functionality, enhance user experience, and analyze usage patterns. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website or services may contain links to third-party websites. AES Shadow is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

AES Shadow may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. We encourage you to review this page regularly. Significant changes will be communicated via email or website notifications.